Hello on 1st of November 2022 £66 energy bills support was paid in to my electric account. 31st of October 2022 I topped up £30 on my electric account. So altogether I had £96. After sam week the £66 was removed from my account ?
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Head of Community21-02-23@Tiondi1 Hi there - sorry to hear about this confusion.
I would be happy to have this taken a look into for you.
Please pop me a private mail by clicking here containing your customer ref number and full address.
Thanks,
RebeccaI'm your Community Manager! 😀 Please note: I'm currently on leave until April 2026. Need to message the community team? Feel free to reach out to @WilliamB, @PeteC or @Dean" 😀
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Feel free to message me any time by clicking here 🤗
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Utilita Energy Limited, Hutwood Court, Bournemouth Road, Chandler's Ford, Eastleigh SO53 3QB
Registered in England & Wales No: 04849181 Regulated by Ofgem
Registered in England & Wales No: 04849181 Regulated by Ofgem