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Hello on 1st of November 2022 £66 energy bills support was paid in to my electric account. 31st of October 2022 I topped up £30 on my electric account. So altogether I had £96. After sam week the £66 was removed from my account ?
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1 Reply
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@Tiondi1 Hi there - sorry to hear about this confusion.
I would be happy to have this taken a look into for you.
Please pop me a private mail by clicking here containing your customer ref number and full address.
Thanks,
RebeccaI am your Community Manager! 😀
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Feel free to message me any time by clicking here 🤗