[Wassal]

Hello,
I have moved house 31/11/2022, the house I moved to has a prepaid meter.
I have been trying to get into human contact with customer service, used the online form several times, sent a message on messenger. Automated chat.
Can I have some help please.
This has been ongoing since moving in.
thanks in advance.

[Rebecca]

@Wassal Hi there! So sorry to hear that you have been trying to get this sorted without any luck.

Please can you pop me a private mail using the link in my signature confirming your full address and customer ref number so I can get this escalated to a member of our customer experience team.

Thanks,
Rebecca - Utilita Community Manager