Rang numerous times, still waiting,issues been escalated to whoever deals with this , just keep getting fobbed off everytime I ring and eventually get through. Any ideas what I can do to get this resolved
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Head of Community14-02-23@Sapphire Hi there - can you clarify what months you are waiting for and what has been done so far?
It takes 10 working days for vouchers to be re-sent via PayPoint once they get re-requested, so this is most likely why you are still waiting are speaking to a member of the contact centre 😊I am your Community Manager! 😀
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Utilita Energy Limited, Hutwood Court, Bournemouth Road, Chandler's Ford, Eastleigh SO53 3QB
Registered in England & Wales No: 04849181 Regulated by Ofgem
Registered in England & Wales No: 04849181 Regulated by Ofgem