[Jackjames]

I now have a card from utilita saying my property is empty as there is no energy being used and won’t get the ebss I top up every 2 days on line this is getting rediculous now

[Dean]

Hi @Jackjames,

This kind of query you would need to ring up and speak to an advisor on the phone as a fellow community member will not be able to assist you with this..

Thanks,
Dean

[Jackjames]

Can’t get through to anyone keep getting cut off so just going to get age uk to sort it out