Hi Utilita I have not received my energy support vouchers for December and now January! I have tried phoning numerous times and have emailed. I have tried the live chat today but to no avail- If I don’t get a response I will be contacting the Financial Ombudsman on Tuesday
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Head of Community09-01-23@Bevpea Hi there! Sorry to hear that - can you private mail me your full address and/or customer ref number so I can get this escalated on your behalf.
Thanks,
RebeccaI'm your Community Manager! 😀 Please note: I'm currently on leave until April 2026. Need to message the community team? Feel free to reach out to @WilliamB, @PeteC or @Dean" 😀
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Utilita Energy Limited, Hutwood Court, Bournemouth Road, Chandler's Ford, Eastleigh SO53 3QB
Registered in England & Wales No: 04849181 Regulated by Ofgem
Registered in England & Wales No: 04849181 Regulated by Ofgem