[scotty141]

I have the app but don’t have transferred option on it , can anyone tell me how to get it , thanks

[Rebecca]

@scotty141 Hello can I just confirm you have both electricity and gas showing on your app?

Thanks,
Rebecca

[scotty141]

@scotty141 Yes I have both gas and electric

[Rebecca]

@scotty141 Ok - I have heard this from a few other members and have raised App Investigation tickets - please can you drop me a private mail with your customer ref number?

Can I also just triple check you have the latest version of the app?

[scotty141]

When I go to the App Store there is only 1 app for my utilita. I have iPhone is this a problem

[scotty141]

I have just been on App Store again and still giving me same app with no option to transfer. My account number is7211119541. I have been trying to phone to ask if you can transfer some money from my electric to my gas but not getting any joy after been on the phone for over half hour each time . Have you any suggestions. Thanks