Ive just noticed ny app and smart meter shiq different readings on gas and electricity which one is true
Help & Support
Have a question? Post here and a community member will be happy to help you. You can also leave suggestions/feedback for our Community Manager to investigate too!
- No tags
-
Head of Community06-01-23@BIGN Hi there - Your In-Home Display will always be more accurate - as it is in direct communication with your main smart meter - the My Utilita app is an estimate - and gets more accurate the more it gets used to your top-up habits and smart meter usage algorithms. However, it will never be spot on - which is stated in the terms of use 😊I am your Community Manager! 😀
To post a new thread about anything you like click here
Feel free to message me any time by clicking here 🤗
Powered by
Utilita Energy Limited, Hutwood Court, Bournemouth Road, Chandler's Ford, Eastleigh SO53 3QB
Registered in England & Wales No: 04849181 Regulated by Ofgem
Registered in England & Wales No: 04849181 Regulated by Ofgem