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@Alfie63 Hello! Sorry to hear this! If this is still the case I would strongly advise ringing and speaking to a member of our contact centre on 0330 058 5508 - or use the live chat function on the Utilita website 😊
I am your Community Manager! 😀
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@Rebecca I have....I rang them. Fed up of ringing them...its been escalated..not to worry MP onto them now...fed up of ringing and getting different answers now...half don't know what they are doing. Then phone gts put down on you...you go round in circles with these people.
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