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I am feeling ripped off with the switch when I was told I would save money & lack of customer service is dreadful sent numerous emails not 1 reply !!!! Shocking
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1 Reply
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@DSneddon88 Hi there - sorry you feel this way! With the price cap in place - the energy market when it comes to price is not a competitive market.
However, customer service is a different matter. Was there anything I can help with here on the community that is non account specific? 😊I'm your Community Manager! 😀 Please note: I'm currently on leave until April 2026. Need to message the community team? Feel free to reach out to @WilliamB, @PeteC or @Dean" 😀
To post a new thread about anything you like click here
Feel free to message me any time by clicking here 🤗