[sharchi97]

My gas ran out and I topped up 24hrs later but I can’t get my heating to work. The top was ok and the meter indicates it’s on. My boiler is fine. This happened last week and it was five days later when it came on after I emailed I can’t wait that long it’s too cold. I’m supposed to be a priority care customer too. Can’t get hold of anyone as usual phone numbers all just hang up. Can anyone help please.
thanks Sharon

[Rebecca]

@sharchi97 Hi there as you are a priority customer and have no gas - please drop me a private mail with your customer ref number and best contact number and I will get an emergency call escalated to you. There is a link in my signature to direct mail me.

Rebecca