I couldn't be more fed up with Utilita.
I just tried the chat service via the app. 164th in the queue then cut off.
I've sent a message via the app. They have never responded in the past and I don't expect them to this time.
I've sent an email but again they don't usually reply. Not just unprofessional,. It's rude.
I've had countless problems with this appalling company. Today I noticed there was a significant sum missing from my balance.
Could they get any worse? Probably, yes.