[Terry62]

Hi,
I transferred £50 from my electric to my savings,then transferred it to my gas. I did all this earlier this afternoon (Saturday). It's not showing as credited to my gas account yet it's been debited from my electric.
Have I done something wrong?
This is the first time I've done this

[Kerryp82]

Hiya. Just wondering if it finally went on? Just transferred money from my electric to my gas and it hasn’t gone on yet so just wondering how long it takes

[Curlypud62]

I transferred £5 onto gas this morning at 8 o’clock. Lost supply at 11, used the max of £ 4.75 to transfer thinking it had robbed me but that’s not gone on either now swallowing up the emergency.

This awful greedy company is literally robbing us blind.

[Terry62]

Hi Kerry,
no it didn't go on
I have tried numerous ways to contact Utilita but not had any success.
I simply can't speak to anyone from Utilita.I've tried ringing sent them a private message via Facebook, emailed them,
Tried the chat feature within the app, sent tweets including one to the CEO.
I've got £127 on my electric account and want to transfer £100 to my gas account.
In the end I've had to power up £25 onto my gas.
I've now sent an email to my MP Esther McVey, still not had a reply from her yet.
I will be switching supplier in the new year
Extremely unhappy with Utilita, the sooner I'm rid of them the better.