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  • emrul's Avatar
    Hiya.
    been with utilita for at least 5 years as a pay as you go customer. A quick question.i have had a £67 payment made into my account for energy rebate a few months ago,I haven't had anything since then, when is the next energy rebate due?

    Regards

    Emrul.
  • 1 Reply

  • Rebecca's Avatar
    @emrul Hi there! Sorry to hear this! Can you pop me a private mail (link to do this is in my signature under this comment) with your customer ref number and what month you are missing, so I can then escalate this to our customer experience team 😀
    I'm your Community Manager! 😀 Please note: I'm currently on leave until April 2026. Need to message the community team? Feel free to reach out to @WilliamB, @PeteC or @Dean" 😀

    To post a new thread about anything you like click here

    Feel free to message me any time by clicking here
    🤗
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