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  • Cacaannie's Avatar
    Hi all.

    For the last week now, the MyUtilita app says “We’re not receiving data from your electricity meter right now”.

    I’ve tried deleting the app. Deleting my account and signing back up and nothings working. Can’t get a response from Utilita because their customer service is shocking.

    Was just wondering if anyone else is experiencing this?

    Many thanks 😊
  • 1 Reply

  • Verified Answer

    Rebecca's Avatar
    Verified Answer
    @Cacaannie Hi there! Sorry to hear that you've been having some hassle with this.

    Have you tried this tutorial on how to get this sorted? It may help, and has helped quite a few other members. 😊

    Click here
    I'm your Community Manager! 😀 Please note: I'm currently on leave until April 2026. Need to message the community team? Feel free to reach out to @WilliamB, @PeteC or @Dean" 😀

    To post a new thread about anything you like click here

    Feel free to message me any time by clicking here
    🤗
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