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New to the Community
This is the place where you can introduce yourself, find out what the Community is all about and read our guidelines.36 Threads 429 Posts 44 Online viewersLast post: Introduce yourself! byPosts: 429 / Threads: 36 / Online viewers: 44 -
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Community Competitions
Find our new and exciting Community competitions via Utilita Extra here, these competitions will be run for our Utilita Customers offering a wide range of prizes were excited to share to our loyal customers.2 Threads 3 Posts 5 Online viewersLast post: 55" samsung tv - we have a... byPosts: 3 / Threads: 2 / Online viewers: 5 -
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Energy Hubs
Find out all the latest news and whatβs going on in your local Utilita Energy Hub.14 Threads 15 Posts 24 Online viewersLast post: How do I get my son on this... byPosts: 15 / Threads: 14 / Online viewers: 24
- Older Activity
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Christmas Holiday Customer Service Hours We wanted to share our opening times over the festive period so you know exactly when our team will be... see more
- 4 Hours Ago
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Hi @Trikky2, Iβm going to drop you a DM so I can check your account and take a closer look at whatβs happening behind the scenes. Our app should... see more
- 2 Days Ago
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I'm on a very low income and have both physical and mental health issues. I quite possibly have missed something, but I do occasionally drop into a... see more
- 2 Days Ago
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Don't forget it's actually colder in January so the Β£150 will help but even if we had it earlier it would soon be gone with this government's green... see more
- 2 Days Ago
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@PeteC merry Christmas Pete π see more
- 2 Days Ago
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Thank you to everyone who recently entered our competition to win a 55" Samsung TV in time for Christmas! We're delighted to announce that Miss C... see more
- 6 Days Ago
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@Cags12 because they want more money out of us it a joke family's are struggling too keep up and they dont care let's freeze and sit in dark bi fine... see more
- 1 Week Ago
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Hi @Cags12 Thanks for your post! We're getting a lot of questions at the moment about the Warm Home Discount, and we understand that people... see more
- 1 Week Ago
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How come utilita customers have to wait till the 28th January for the payment when other people have already received it on receipt of the letter see more
- 1 Week Ago
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Hi @Daveyboy73 That's correct, as it is applied directly to your Electricity supply. If you want it to be applied to your gas debt as well, you'd... see more
- 1 Week Ago
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Hi Pete so it clears any electric debt but not gas debt is that what you mean ? see more
- 1 Week Ago
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Hi @Daveyboy73 Thanks for your post! Your Warm Home Discount will be applied to your electricity account and will clear any debt balance first.... see more
- 1 Week Ago
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Hi @R1CH7E Thanks for your post! I've sent you a DM, so that we can look into this for you in a bit more detail! Many thanks βββββββPete see more
- 1 Week Ago
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Hi all! Thanks for your posts - We're excited to be able to get your Warm Home Discount payments onto your meters early in January! My... see more
- 1 Week Ago
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from the email βββββββ see more
- 1 Week Ago
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Just to add on FB some customers saying they have received emails stating they will be crediting warm home discount from 7th January. see more
- 1 Week Ago
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Yes it ideally should have been paid at the beginning of December... Hopefully now they will announce what day it's being paid.. βββββββI think the... see more
- 1 Week Ago
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Wow still shocking for people who really need it now the struggle is real π βββββββ see more
- 1 Week Ago
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All eligible customers will be credited there warm home's discount in JANUARY.. hopefully this will end any further speculation.. I've received an... see more
- 1 Week Ago
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Ive now spoken to Geo who have advised: βββββββ If the display still shows "Not commissioned" or "Connecting to smart meter" after a few days.... see more
- 1 Week Ago
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I moved into this house early August and there was no smart display. The meters are difficult to get too and require step ladders. I had a display... see more
- 1 Week Ago
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Does anybody know what to do when a new smart display shows "not commissioned" please? see more
- 1 Week Ago
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@Dean - Thanks for your detailed reply. I shall bide my time and wait for for the vouchers, fingers crossed this will be one thing that actually... see more
- 1 Week Ago
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Does warm home discount clear both gas and electric debt or just electric ? see more
- 1 Week Ago
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Hi @Basil Firstly I am sorry to hear of the issues you experienced before leaving supply with us. We only received the official comms after my... see more
- 1 Week Ago
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Hi, I've topped up which shows on the IHD but it's not updating on my phone app. Also, when I make payments I keep seeing the same amount of... see more
- 1 Week Ago
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@Dean - Thank you for your prompt reply. To be clear, I'm not so much interested in receiving the vouchers ASAP as I am knowing roughly when to... see more
- 1 Week Ago
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Hi Everyone Just wanted to share the updated Comms regarding the WHD payment dates with those in this thread: Warm Home Discount Payment Update -... see more
- 1 Week Ago
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The Updated Comms as mentioned can now be seen here: Warm Home Discount Payment Update - Utilita Community βββββββRegards Dean see more
- 1 Week Ago
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Hi @Basil, We have now posted official comms regarding WHD payment dates which you can find here: Warm Home Discount Payment Update - Utilita... see more
- 1 Week Ago
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