Help & Support
Have a question? Post here and a community member will be happy to help you. You can also leave suggestions/feedback for our Community Manager to investigate too!
Forum banner picture
  • No tags
View Tag Cloud
  • Rebecca's Avatar
    Head of Community
    Hi everyone 😀

    Have you recently joined or been with us for a couple of weeks/months and need a smart meter installed?

    No problem! You can book a smart meter installation really simply and easily online. It takes a few minutes and saves you a phone call into our contact centre! 🤩

    Simply click here


    Name:  Manage install - Community.PNG
Views: 5339
Size:  34.8 KB


    (Top tip: if you already have a smart meter installed from your previous supplier, you may not need another one installed. We fit 'SECURE' smart meters, which you should be able to see the 'SECURE' sign on your main meter(s). 🤗)

    You'll be asked for a few details as well as your customer reference number. You can find out how to find your customer reference number by clicking here.

    Once you have filled in this form via our website and clicked submit, we'll get working on getting your chosen date(s) sorted and we'll be in touch to let you know once you're install booking is all booked in! 🤗


    Was this helpful? Give this post a thumbs up 👍 if it helped you. Is there anything missing you think we could add to make it more informative? Comment below 👇🤩
    Last edited by Rebecca; 23-06-21 at 08:26.
  • 0 Replies

Reply to Thread