[TheCatsDad]

For the last couple of days, my IHD has not been connected to the network for some reason. Nothing else has changed. IHD is in the same place it has been for years. I've tried moving it closer to the electric meter but that did nothing.

It says Awaiting Data on both electric and gas. System Status says Meter Network Problem, not connected to meter network. If the problem persists, please contact your supplier. 26-0

[luked]

@TheCatsDad
Good afternoon,
I’m sorry to hear about the issue with your In-Home Display not connecting. To investigate this further, please provide the details I requested via direct message.
I look forward to hearing from you soon.
Kind regards,
Luke

[TheCatsDad]

I've replied, thank you.

[luked]

Good Morning,

Thank you for getting back to me. You may have noticed that I tried calling this morning, as mentioned in my voicemail and direct message. Please let me know a convenient time to go through this.

Luke