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Type: Posts; User: Rebecca
Posted by Rebecca, 1 Hour Ago 15:34
Join us this week as we get ready for Wear Red Day on Friday 22 October! https://static.xx.fbcdn.net/images/emoji.php/v9/t7f/1/16/1f7e5.png
Not only will our staff and social channels be wearing...0 Replies14 Views
Posted by Rebecca, 1 Hour Ago 15:29Thread: Community quiz
WOHOOO - well done Debby!
Let's see if you are right when Cat posts the answers!
<iframe src="https://giphy.com/embed/3oEjHV0z8S7WM4MwnK" width="480" height="240" frameBorder="0"...3 Replies403 Views
Posted by Rebecca, 9 Hours Ago 07:53Thread: New customer
Hi Jean, as this sounds like it will require looking into your account, I would suggest speaking to a member of our customer service team, you can either use our live chat on the website or call 0345...6 Replies852 Views
Posted by Rebecca, 3 Days Ago 16:03
Looking forward to seeing other footie fans members of the community sharing their predictions 🙌
<iframe src="https://giphy.com/embed/FhxxaD2sxsVCU" width="480" height="278" frameBorder="0"...2 Replies652 Views
Posted by Rebecca, 3 Days Ago 16:02Thread: Concept for living!
My plans this weekend after reading this 🤣
<iframe src="https://giphy.com/embed/uipwDJXUSKW5dssqpc" width="480" height="270" frameBorder="0" class="giphy-embed" allowFullScreen></iframe><p><a...2 Replies471 Views
Posted by Rebecca, 3 Days Ago 15:59
<iframe src="https://giphy.com/embed/3oKIPuZUcUO0vzwPEQ" width="480" height="270" frameBorder="0" class="giphy-embed" allowFullScreen></iframe><p><a...2 Replies652 Views
Posted by Rebecca, 3 Days Ago 14:58
Hi everyone, I am looking into this - it's quite a complex issue - so I wanted to let you all know that I will take this away and come back with what I find out. @sockwolf, I believe myself and dean...11 Replies5,435 Views
Posted by Rebecca, 3 Days Ago 11:44Thread: Concept for living!
Cat - This is such a great piece - and most importantly, something that everyone can practice and incorporate into their lives.
I was lucky enough to visit Copenhagen a few years ago before the...2 Replies471 Views
Posted by Rebecca, 3 Days Ago 08:17
I am so so pleased to hear things are on the up after what sounds like an incredibly challenging time.
We are always here for a natter or to support you here on the Community.
Your new...127 Replies58,579 Views
Posted by Rebecca, 5 Days Ago 07:49
Sarahjane73 Morning Sarah! Welcome to the community! Dean has popped the number there for you under your post 😀
How are you? We'd love to hear more about you! Where abouts are you from and do you...127 Replies58,579 Views
Posted by Rebecca, 6 Days Ago 10:57
Great advice Dean 🤗 - do you know I have had LED bulbs in my home for years now and never had to change once in the 5 years I have been in this house! They last forever!
Also, on the subject of...2 Replies1,037 Views
Posted by Rebecca, 6 Days Ago 10:26
Hi everyone! 🤗
Who’s ready for those cosy autumn evenings? https://static.xx.fbcdn.net/images/emoji.php/v9/t89/1/16/1f342.png
As the nights are getting darker and the temperature is dropping,...2 Replies1,037 Views
Posted by Rebecca, 6 Days Ago 08:12
ScottishBoy24 Morning! 😀
Let me take this away and speak to one of our Meter Experts and I will come back to you as soon as I have anything.
Rebecca - your Community Manager3 Replies1,238 Views
Posted by Rebecca, 6 Days Ago 08:08
Morning John! 🤗 - YES ditto what Dean has said - we would LOVE to know a little more about you!
What are your hobbies/interests? 🤩🤗
You can find the latest quiz that Dean mentioned here! 😀
...127 Replies58,579 Views
Posted by Rebecca, 1 Week Ago 11:31
portarri Hey and welcome to the Community!
Sorry you found it difficult to get in touch! We are finding incoming customer contact rates have shot up recently due to the energy crisis and...2 Replies954 Views
Posted by Rebecca, 1 Week Ago 09:55Thread: New customer
Jean Hello and welcome to the community 🤗
Oh that sounds a bit odd! Have you attempted to use your previous suppliers top-up card for the time being? What date are your installs booked for?
...6 Replies852 Views
Posted by Rebecca, 1 Week Ago 09:25Thread: Gas meter not registering
Rickyg Hello! 👋
I am so sorry that you have had such a shoddy start to being a customer! 😥
As you are about to go off supply - I am happy to step in on this occasion and escalate this behind...2 Replies702 Views
Posted by Rebecca, 1 Week Ago 09:20
broadbean Hello! A very very warm welcome to the Community, as Dean has also said 😀
How are you? We would love to hear a little more about you? Where abouts in the UK are you from, how long have...127 Replies58,579 Views
Posted by Rebecca, 1 Week Ago 09:18
dragen Welcome Dragen!! What specifically in computers do you enjoy? And what are some of your favorite films? 🤗 🤩
So pleased so hear you are getting on well as a new customer. The Help and...127 Replies58,579 Views
Posted by Rebecca, 1 Week Ago 07:38Thread: Update: Online Top-up Payments
Your payment security is important to us! https://static.xx.fbcdn.net/images/emoji.php/v9/t2c/1/16/1f510.png
To help protect you from fraud, we’ve added purchase authentication to our payment...0 Replies384 Views
Posted by Rebecca, 3 Weeks Ago 12:18Thread: The global energy crisis
By now, you’ll have read or heard about the global energy crisis. Now, more than ever, we want to help you reduce your energy usage and, in turn, save money – plus help the environment...0 Replies1,205 Views