Type: Posts; User: Rebecca
Posted by Rebecca, 5 Days Ago 08:06
Suzan Amazing! SO glad it's al up and running for you!
Please do let me know how you get on with it - as our other customers really do like it and find it useful! 😀
Rebecca 😀4 Replies1,203 Views
Posted by Rebecca, 5 Days Ago 16:26
Hey! Hope you had a lovely weekend?
The Smart Score Team have informed me that your Smart Score issue should now be sorted? 😀
Can you just confirm if it's now all working okay for you?
...4 Replies1,203 Views
Posted by Rebecca, 1 Week Ago 15:05
Hello guys! - Happy Friday 🤗
Just a quick update for you all on how the trial is going! We have sent 4 days worth of alerts alerts to 55 trialists this week and out of those
- 220 alerts...5 Replies2,443 Views
Posted by Rebecca, 1 Week Ago 15:21
Suzan Thanks for passing back this into the Community! I have alerted this to our Smart Score Team to look into and will report back as soon as they give me any updates 😀
Rebecca - your Community...1 Replies811 Views
Posted by Rebecca, 1 Week Ago 15:05Thread: Billing / top up cost
Tiny19681 Hey! Welcome to the community and nice to hear from you!
This is 9 times out of 10 because you have some kind of debt on the meter and it will be taking a certain percentage of top-ups...2 Replies863 Views
Posted by Rebecca, 1 Week Ago 14:51Thread: Introduce yourself!
Suzan Ohhh I have family in Purley, Coulsden and Sevenoaks that comes under Croydon! Small world 😀132 Replies69,345 Views
Posted by Rebecca, 1 Week Ago 08:24
Jammydodger1980 Really pleased! 😀
Just an FYI for anyone taking part in this trial - any issues in regards to SMS's going out have now been fixed and re-sent to anyone affected 👍5 Replies2,443 Views
Posted by Rebecca, 1 Week Ago 11:04Thread: Smart meter and app
Sorry to hear that!
When you say 'smart meter' are you referring to your main meters that are usually under the stairs etc - or the In Home Display portable screen that shows your...3 Replies750 Views
Posted by Rebecca, 1 Week Ago 10:57
Oh no - thanks for brining this to my attention - we really appreciate it!
I've passed this back into the business and the department leading this trial are now looking into it as we...5 Replies2,443 Views
Posted by Rebecca, 1 Week Ago 12:42Thread: Introduce yourself!
Welcome Suzan 🤗
Awh lovely - that sounds so sweet with your girls and grandchildren!
Oh snap, I do love a good snuggle up with my candles, throws and fluffy socks at this time of year!
3...132 Replies69,345 Views
Posted by Rebecca, 2 Weeks Ago 09:03Thread: Top Up Issues, money missing
Hello! As I can see no members have responded to this, I would like to jump in and apologise that you have had to go through this palaver! If you are still awaiting action, please pop me a message...1 Replies1,214 Views
Posted by Rebecca, 2 Weeks Ago 15:14Thread: Bonfire Night
Cat Debby - smashing stuff! I always get a bit too chilly standing outside waiting for the fireworks - so watching inside from the window is a massive HACK! Love it!
<iframe...2 Replies1,577 Views
Posted by Rebecca, 2 Weeks Ago 15:12
Hello! Out contact Centre is shun on Sundays, however, depending on what time your appointment was today - phonelines and lice chat are open today until 10pm. 😀
Rebecca1 Replies1,051 Views
Posted by Rebecca, 3 Weeks Ago 11:30
Want cosy without the cost? Wear Warm and save money this winter! https://static.xx.fbcdn.net/images/emoji.php/v9/t5a/1/16/1f4b0.pnghttps://static.xx.fbcdn.net/images/emoji.php/v9/t2e/1/16/2744.png
...0 Replies2,532 Views
Posted by Rebecca, 3 Weeks Ago 11:23
Utilita CEO, Bill Bullen discusses the ongoing energy crisis and what it means for customers, the company and ways you can reduce your energy bills.0 Replies76 Views
Posted by Rebecca, 3 Weeks Ago 09:37Thread: Save £££ on your Heating Costs!
With the recent energy crisis leading to industry prices and the energy price cap rising - a lot of us will be extra cautious about putting the heating on - however, now November has arrived, and...0 Replies2,407 Views
Posted by Rebecca, 3 Weeks Ago 15:48
I saw this earlier on Instagram and thought I would share with you if your pumpkins are still around! Better than throwing them away and we're being kind to the planet and wildlife at the...0 Replies332 Views
Posted by Rebecca, 3 Weeks Ago 15:09
So - it's officially that time of year again, where putting a jumper on just isn't cutting it! ❄ 🧣
Most of us have been trying to avoid putting the heating on to save our energy costs...0 Replies405 Views
Posted by Rebecca, 3 Weeks Ago 14:59
When the temperature drops, it’s tempting to crank up the thermostat up in a desperate attempt to hold on to summer. 🌡😓🌞
However – this can be unnecessary and a drain on your energy spend. By...0 Replies214 Views
Posted by Rebecca, 3 Weeks Ago 13:20
This page is for those customers who are taking part in our new Customer Testing Trial. 😀
Thank you for signing up to take part. 👍
Why are we doing this Customer Testing Trial?
...5 Replies2,443 Views
Posted by Rebecca, 3 Weeks Ago 13:13
@Nuno LOVE this 👏
Some really exciting content and stuff happening for Utilita Football and it's great to see us working with grass root clubs and taking part in great initiatives like this!! ⚽1 Replies565 Views