Type: Posts; User: Rebecca

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  1. Suzan Amazing! SO glad it's al up and running for...

    Posted by Rebecca, 5 Days Ago 08:06
    Thread: Smart Score
    Suzan Amazing! SO glad it's al up and running for you!

    Please do let me know how you get on with it - as our other customers really do like it and find it useful! πŸ˜€

    ​​​​​​​Rebecca πŸ˜€
    4 Replies
    1,203 Views
  2. Hey! Hope you had a lovely weekend? The Smart...

    Posted by Rebecca, 5 Days Ago 16:26
    Thread: Smart Score
    Hey! Hope you had a lovely weekend?

    The Smart Score Team have informed me that your Smart Score issue should now be sorted? πŸ˜€

    Can you just confirm if it's now all working okay for you?
    ...
    4 Replies
    1,203 Views
  3. Hello guys! - Happy Friday πŸ€— Just a quick...

    Posted by Rebecca, 1 Week Ago 15:05
    Hello guys! - Happy Friday πŸ€—


    Just a quick update for you all on how the trial is going! We have sent 4 days worth of alerts alerts to 55 trialists this week and out of those

    - 220 alerts...
    5 Replies
    2,443 Views
  4. @Suzan...

    Posted by Rebecca, 1 Week Ago 15:22
    Thread: Smart Score
    @Suzan Thanks for passing back this into the Community! I have alerted this to our Smart Score Team to look into and will report back as soon as they give me any updates πŸ˜€

    Rebecca - your Community...
    4 Replies
    1,203 Views
  5. Suzan Thanks for passing back this into the...

    Posted by Rebecca, 1 Week Ago 15:21
    Thread: Smart Score
    Suzan Thanks for passing back this into the Community! I have alerted this to our Smart Score Team to look into and will report back as soon as they give me any updates πŸ˜€

    Rebecca - your Community...
    1 Replies
    811 Views
  6. Headley16 Can you tell me if it says 'GEO' or...

    Posted by Rebecca, 1 Week Ago 15:12
    Headley16 Can you tell me if it says 'GEO' or 'SECURE' on it?

    Also posting a photo will be helpful!

    ​​​​​​​Rebecca
    3 Replies
    750 Views
  7. Tiny19681 Hey! Welcome to the community and nice...

    Posted by Rebecca, 1 Week Ago 15:05
    Tiny19681 Hey! Welcome to the community and nice to hear from you!

    This is 9 times out of 10 because you have some kind of debt on the meter and it will be taking a certain percentage of top-ups...
    2 Replies
    863 Views
  8. Suzan Ohhh I have family in Purley, Coulsden and...

    Posted by Rebecca, 1 Week Ago 14:51
    Suzan Ohhh I have family in Purley, Coulsden and Sevenoaks that comes under Croydon! Small world πŸ˜€
    132 Replies
    69,345 Views
  9. Jammydodger1980 Really pleased! πŸ˜€ Just an FYI...

    Posted by Rebecca, 1 Week Ago 08:24
    Jammydodger1980 Really pleased! πŸ˜€

    Just an FYI for anyone taking part in this trial - any issues in regards to SMS's going out have now been fixed and re-sent to anyone affected πŸ‘
    5 Replies
    2,443 Views
  10. Morning πŸ€— Sorry to hear that! When you say...

    Posted by Rebecca, 1 Week Ago 11:04
    Morning πŸ€—

    Sorry to hear that!

    When you say 'smart meter' are you referring to your main meters that are usually under the stairs etc - or the In Home Display portable screen that shows your...
    3 Replies
    750 Views
  11. Hello! πŸ˜€ Oh no - thanks for brining this to my...

    Posted by Rebecca, 1 Week Ago 10:57
    Hello! πŸ˜€

    Oh no - thanks for brining this to my attention - we really appreciate it!

    I've passed this back into the business and the department leading this trial are now looking into it as we...
    5 Replies
    2,443 Views
  12. Welcome Suzan πŸ€— Awh lovely - that sounds so...

    Posted by Rebecca, 1 Week Ago 12:42
    Welcome Suzan πŸ€—

    Awh lovely - that sounds so sweet with your girls and grandchildren!

    Oh snap, I do love a good snuggle up with my candles, throws and fluffy socks at this time of year!

    3...
    132 Replies
    69,345 Views
  13. Lest we forget

    Posted by Rebecca, 2 Weeks Ago 09:34
    Thread: Lest we forget
    On the 11th hour of the 11th day, we will remember them!

    We'll be holding 2 minutes of silence at 11AM to remember the men and women who made the ultimate sacrifice to give us the lives we have...
    0 Replies
    1,361 Views
  14. Hello! As I can see no members have responded to...

    Posted by Rebecca, 2 Weeks Ago 09:03
    Hello! As I can see no members have responded to this, I would like to jump in and apologise that you have had to go through this palaver! If you are still awaiting action, please pop me a message...
    1 Replies
    1,214 Views
  15. Cat Debby - smashing stuff! I always get a bit...

    Posted by Rebecca, 2 Weeks Ago 15:14
    Thread: Bonfire Night
    Cat Debby - smashing stuff! I always get a bit too chilly standing outside waiting for the fireworks - so watching inside from the window is a massive HACK! Love it!

    ​​​​​​​<iframe...
    2 Replies
    1,577 Views
  16. Hello! Out contact Centre is shun on Sundays,...

    Posted by Rebecca, 2 Weeks Ago 15:12
    Hello! Out contact Centre is shun on Sundays, however, depending on what time your appointment was today - phonelines and lice chat are open today until 10pm. πŸ˜€

    Rebecca
    1 Replies
    1,051 Views
  17. Wear Warm and save money this winter!

    Posted by Rebecca, 3 Weeks Ago 11:30
    Want cosy without the cost? Wear Warm and save money this winter! https://static.xx.fbcdn.net/images/emoji.php/v9/t5a/1/16/1f4b0.pnghttps://static.xx.fbcdn.net/images/emoji.php/v9/t2e/1/16/2744.png
    ...
    0 Replies
    2,532 Views
  18. We’re proud to celebrate Black History!

    Posted by Rebecca, 3 Weeks Ago 11:28
    We’re proud to celebrate Black History!...
    0 Replies
    370 Views
  19. What does the energy crisis mean for Utilita customers?

    Posted by Rebecca, 3 Weeks Ago 11:23
    Utilita CEO, Bill Bullen discusses the ongoing energy crisis and what it means for customers, the company and ways you can reduce your energy bills.
    0 Replies
    76 Views
  20. Save £££ on your Heating Costs!

    Posted by Rebecca, 3 Weeks Ago 09:37
    With the recent energy crisis leading to industry prices and the energy price cap rising - a lot of us will be extra cautious about putting the heating on - however, now November has arrived, and...
    0 Replies
    2,407 Views
  21. PSA - Don't throw your pumpkins away!

    Posted by Rebecca, 3 Weeks Ago 15:48
    Hi guys,

    I saw this earlier on Instagram and thought I would share with you if your pumpkins are still around! Better than throwing them away and we're being kind to the planet and wildlife at the...
    0 Replies
    332 Views
  22. The six steps of how to bleed your radiators!

    Posted by Rebecca, 3 Weeks Ago 15:09
    217

    So - it's officially that time of year again, where putting a jumper on just isn't cutting it! ❄ 🧣

    Most of us have been trying to avoid putting the heating on to save our energy costs...
    0 Replies
    405 Views
  23. Five ways to make the most of your heating system

    Posted by Rebecca, 3 Weeks Ago 14:59
    When the temperature drops, it’s tempting to crank up the thermostat up in a desperate attempt to hold on to summer. πŸŒ‘πŸ˜“πŸŒž

    However – this can be unnecessary and a drain on your energy spend. By...
    0 Replies
    214 Views
  24. Customer Testing Trial – information for participants

    Posted by Rebecca, 3 Weeks Ago 13:20
    This page is for those customers who are taking part in our new Customer Testing Trial. πŸ˜€

    Thank you for signing up to take part. πŸ‘β€‹β€‹β€‹β€‹β€‹β€‹β€‹

    Why are we doing this Customer Testing Trial?
    ...
    5 Replies
    2,443 Views
  25. @Nuno...

    Posted by Rebecca, 3 Weeks Ago 13:13
    @Nuno LOVE this πŸ‘

    Some really exciting content and stuff happening for Utilita Football and it's great to see us working with grass root clubs and taking part in great initiatives like this!! ⚽
    1 Replies
    565 Views