Type: Posts; User: Katie

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  1. Sorry me again Rebecca i have just received a TX...

    Posted by Katie, 05-07-21 17:07
    Sorry me again Rebecca
    i have just received a TX saying my enquiry I made via email regarding my app has been sorted, but the text was about a balance taking 24hrs to show up on the app, but that...
    7 Replies
    4,177 Views
  2. Hello Rebecca, I have had no luck on the live...

    Posted by Katie, 05-07-21 15:17
    Hello Rebecca,

    I have had no luck on the live chat, when I write what I’m looking for it asks me to rephrase but I’ve tried several different variations.
    I have tried many times to call but I’ve...
    7 Replies
    4,177 Views
  3. My gas account is not showing on app

    Posted by Katie, 02-07-21 14:26
    My gas account is no longer showing up on my app, which means I can not check my balance or top up.
    I called last wk as my top ups were not going on. I was advised my new gas meter hadn’t been...
    7 Replies
    4,177 Views