Type: Posts; User: Rebecca

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  1. Nigelflint Hello πŸ˜€ - I have replied to your DM...

    Posted by Rebecca, Yesterday
    Thread: Smart meters
    Nigelflint Hello πŸ˜€ - I have replied to your DM letting you know what I have done for you πŸ€— Please let me know when you have received your IHD.

    Just out of curiosity, do you have the My Utilita...
    8 Replies
    2,045 Views
  2. The New Community Design is LIVE! πŸ˜ƒ

    Posted by Rebecca, Yesterday
    I am so thrilled to confirm that our brand new Community design 'Phase2' is LIVE!

    You may have noticed the homepage has more colorful widgets and we have some new boards for you - which makes it...
    0 Replies
    52 Views
  3. Hi Nigelflint - we have more back in now, so if...

    Posted by Rebecca, Yesterday
    Thread: Smart meters
    Hi Nigelflint - we have more back in now, so if you pop me your customer ref number and full address in a private mail to me, I will get one out to you :-)

    You cab also download the My Utilita App...
    8 Replies
    2,045 Views
  4. List of our Energy Hub Locations & Opening Times!

    Posted by Rebecca, 14-05-21
    Hello everyone πŸ‘‹πŸ˜€

    Here is a super easy guide to our Utilita Energy High-street Hubs, along with the opening times! (Please be aware these opening times are not including bank holidays!)

    We'd...
    0 Replies
    124 Views
  5. Sticky: Welcome to the 'Energy Hubs' Board!

    Posted by Rebecca, 14-05-21
    Welcome to the Utilita Energy Hubs Board! πŸ“’

    This is your GO TO place to find out the latest news and updates in each of our UK Energy Hubs! We will share local community events that are taking...
    0 Replies
    109 Views
  6. Sticky: Welcome to the 'Energy Efficiency' Board!

    Posted by Rebecca, 14-05-21
    Welcome to the Energy Efficiency Board! πŸ“’

    This is your GO TO place for all things 'energy efficiency' - here we share our top tips to save energy, as well as our great services that also help you...
    0 Replies
    105 Views
  7. Sticky: Welcome to the 'Utilita Giving' Board!

    Posted by Rebecca, 14-05-21
    Welcome to the Utilita Giving Board! πŸ“’

    This is your GO TO place to find out what we are doing for charity as a company. We'll share all the latest news on our Charity Partners and latest charity...
    0 Replies
    111 Views
  8. Sticky: Welcome to the 'Off Topic' Board!

    Posted by Rebecca, 14-05-21
    Welcome to the 'Off Topic' Board! ??

    Have an interest, hobby, great recipe ??, TV show/film recommendation ??, Gaming enthusiast ??, Sport enthusiast ?? This is your GO TO place to create new...
    0 Replies
    124 Views
  9. Sticky: Welcome to the 'Help & Support' Board!

    Posted by Rebecca, 14-05-21
    Welcome to the Help & Support Board! πŸ“’

    Have a question? This is your GO TO place to ask and answer questions 'member to member'!

    Post here by selecting the blue 'post new thread' button (screen...
    0 Replies
    152 Views
  10. Sticky: Welcome to the 'Welcome & Join/Utilita Announcements' Board!

    Posted by Rebecca, 14-05-21
    Welcome to the Welcome & Join/Utilita Announcements Board! πŸ“’

    This board is a place for new members to get started! All the threads on this board will help members:

    - Understand the Community,...
    0 Replies
    160 Views
  11. Member Update!

    Posted by Rebecca, 13-05-21
    Thread: Member Update!
    Hi to all our great Community Members! πŸ˜€πŸ‘‹

    I wanted to let you know that next week, we will unveil a new Community design. πŸ€—πŸŽ‰

    Notable changes will be:
    - A more vibrant home page
    - A few new...
    0 Replies
    64 Views
  12. Hi Cat πŸ˜€ Ohhhh lavley!!!! You know what, this...

    Posted by Rebecca, 11-05-21
    Hi Cat πŸ˜€

    Ohhhh lavley!!!! You know what, this May has been so so cold compared to last year!

    Last year we had seen highs of 28 degrees! We have not even entered the 20's yet!!! 😰

    I am not...
    2 Replies
    1,230 Views
  13. Mental Health Awareness Week

    Posted by Rebecca, 11-05-21
    Hello to all our lovely Community Members! Did you know it is Mental Health Awareness Week?

    This years theme is NATURE - and that is so relevant after the year we have had. A lot of us have taken...
    2 Replies
    276 Views
  14. How to: Find your customer reference number

    Posted by Rebecca, 10-05-21
    Quite often you'll be asked for your Customer Refence Number when filling in forms, giving meter reads, or registering for the app.

    How do I find my Customer Reference number?

    You can usually...
    0 Replies
    236 Views
  15. @YingYang...

    Posted by Rebecca, 10-05-21
    Thread: How are you?
    @YingYang @DameFrench @Tillymint - some great responses here!
    @YingYang - A massive congratulations on your new family member, how wonderful! I bet the family will be so pleased to meet him in the...
    5 Replies
    405 Views
  16. How are you?

    Posted by Rebecca, 10-05-21
    Thread: How are you?
    Hello everyone! 😊

    I hope everyone had a really nice weekend? Did anyone get up to anything exciting? πŸ€”

    With lockdown set to ease again on May 17 with the opening of inside bars, pubs and...
    5 Replies
    405 Views
  17. Moving Home?

    Posted by Rebecca, 30-04-21
    Thread: Moving Home?
    78

    Moving home? https://static.xx.fbcdn.net/images/emoji.php/v9/t4f/1.5/16/1f3e0.png They say moving home is up there with the top 5 stressful things in life.

    That means your energy supply is...
    0 Replies
    808 Views
  18. Community Staff

    Posted by Rebecca, 23-04-21
    Thread: Community Staff
    Hello everyone, I hope you are all enjoying the lovely sunshine - it's certainly starting to look and feel more like Spring don't you think?

    I wanted to let you all know I am away next Monday to...
    1 Replies
    1,066 Views
  19. Happy Earth Day!

    Posted by Rebecca, 22-04-21
    Want to know how you can do your bit for the planet this Earth Day? 🌍

    You can help reduce the UK’s carbon footprint by the equivalent of planting 916 MILLION trees, simply by making 5 simple...
    2 Replies
    1,230 Views
  20. 5 Useful Facts about your Utilita Pre-Payment Meter

    Posted by Rebecca, 22-04-21
    Have you just moved into a property with our Pre-Payment Meter(s)? Are you a little baffled on how it all works? Don’t fear, here we explain the 5 things you need to know/do in order to get you...
    0 Replies
    1,043 Views
  21. Take on our Energy High 5 quiz

    Posted by Rebecca, 15-04-21
    Have you got the power?https://static.xx.fbcdn.net/images/emoji.php/v9/t5d/1/16/26a1.png Why not take on our Energy High 5 quiz and find out which common household devices use the most energy and...
    0 Replies
    640 Views
  22. Hi clairech1973...

    Posted by Rebecca, 12-04-21
    Hi clairech1973 - I have gone away and investigated this with our Sales Team and from what I have found, we do not remind our customers about the Warm Home Discount and switching as part of the...
    3 Replies
    1,116 Views
  23. Afternoon clairech1973...

    Posted by Rebecca, 12-04-21
    Afternoon clairech1973 and a warm welcome to the Community!

    Can I ask what method you signed up with us? You should have been briefed by the telephone or door to door sales agent that you would...
    3 Replies
    1,116 Views
  24. New Catch Up Button

    Posted by Rebecca, 09-04-21
    Have you seen the new feature here on the Community? πŸ‘

    Catch up on everything you miss while you're offline and away from the Utilita Community all in one 'easy to see' place! πŸ€“

    Simply click...
    0 Replies
    1,243 Views
  25. Hi @MarkGeordie...

    Posted by Rebecca, 31-03-21
    Thread: Utilita App
    Hi @MarkGeordie - how are you?

    How long have you had the app? If you have recently downloaded it then it can take up to 3 weeks for it to sync and learn the algorithm of your top-up frequency and...
    5 Replies
    4,095 Views