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Dean

Community Manager
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    Total Posts
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About Dean

Join Date 15-12-20

Signature

πŸ“’πŸ“’πŸ“’πŸ“’πŸ“’πŸ“’ ATTENTION ALL MEMBERS πŸ“’πŸ“’πŸ“’πŸ“’πŸ“’πŸ“’

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Dean's Activity

  • Electricity
    Hi Calder123, I am sorry to hear about this, Utilita phone lines have seen an increase in calls due to the ongoing energy crisis, If you are ever... see more
  • Switching Off
    Hi Michael86, This is an amazing piece of advice especially now with the energy crisis and cost of living, Thank you for providing everyone with... see more
  • Bad live chat
    Hi Betsie, I m sorry to hear you have had trouble with our Live Chat I have just replied to your other thread, and left our customer service number... see more
  • In housereader
    Hi Betsie, ​​​​​​​Utilitas customer service team does have a fix for this and will be able to help you get this connected, you will need to speak... see more
  • Payment Rejected
    SockWulf This sounds like a failed top up and like you have said the money will be held in reserved or pending with your bank, it is most likely... see more
  • Warm home discount
    Hi Victoriab77, If you applied for the WHD and was successful then this would have been paid out in December and January, Applications will open... see more
  • Hi
    Hi WarrenH, I have left you an answer to your question in your other thread, ​​​​​​​Kind Regards Dean see more
  • Pay monthly
    Hi WarrenH, As long as you meet the soft criteria conditions, Not used Emergency credit or have had any debt for 3 months, then switching to... see more
  • Ihd not commissioned
    Hi Angel, I have just responded to your private message, Our customer service team now has a fix for the Smart Displays not connecting and will be... see more
  • Debt in meter
    Hi Dionne, I am sorry to hear about this as you say you are off supply as an emergency case I will liaise with one of Customer Experience Team in... see more
  • Utilita Top up
    Hi There shashika, Welcome to the country, πŸ‘‹ To answer your question, any time you top up the amount of credit will reduce depending on your... see more
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  • 06:52 - Dean quoted WarrenH in post Hi
    ...quick question. Hi WarrenH, I have left you an...

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