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New to the Community
This is the place where you can introduce yourself, find out what the Community is all about and read our guidelines.37 Threads 402 Posts 36 Online viewersLast Post: Introduce yourself! byPosts: 402 / Threads: 37 / Online viewers: 36 -
Help & Support
Have a question? Post here and a community member will be happy to help you. You can also leave suggestions/feedback for our Community Manager to investigate too!1,250 Threads 3,554 Posts 256 Online viewersLast Post: Easter Weekend🥚🐰🍫 byPosts: 3,554 / Threads: 1,250 / Online viewers: 256 -
Off Topic
The place for you to share and discuss your interests and hobbies. Fancy discussing tech, music, games, TV and more? It's all here.88 Threads 298 Posts 38 Online viewersLast Post: Prize winners byPosts: 298 / Threads: 88 / Online viewers: 38 -
Utilita Giving
Everything on our Charity Partners and latest charity work and news!24 Threads 46 Posts 5 Online viewersLast Post: Kenilworth Road open for... byPosts: 46 / Threads: 24 / Online viewers: 5 -
Become a Bill Buster!
All the top tips on how to save energy at home.45 Threads 80 Posts 12 Online viewersLast Post: Spring Clean your way to a... byPosts: 80 / Threads: 45 / Online viewers: 12 -
Energy Hubs
Find out all the latest news and what’s going on in your local Utilita Energy Hub.16 Threads 21 Posts 6 Online viewersLast Post: Hun not connecting to meters byPosts: 21 / Threads: 16 / Online viewers: 6
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We are wishing our valued community members, customers and staff a wonderful long Easter Weekend.🥚🐰🍫 Have you got any nice plans this weekend? ... see more
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So for the last 1/2 hour payback I got a whole 8p wow how am I going spend that !!!!!! see more
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I am having the same problem, DWP sent me a letter in December and despite numerous phone calls to them and Utilita and putting in a complaint, still... see more
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Only pay for the energy you use 💸 If you pay by direct debit or on receipt of a bill - submit your meter reading before the end of the month by... see more
- 2 Days Ago
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HOT CROSS BUN BREAD & BUTTER PUDDING? Say no more… Let's get creative in the kitchen this weekend with an Iceland Foods recipe - utilising... see more
- 2 Days Ago
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@Jobie Hey there! Thanks for your message - and I can see that Dean kindly picked up your last message in my absence. Please let me know if there... see more
- 3 Days Ago
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@Sarah1966 Hi Sarah, Sorry to hear you feel disappointed with the scheme and the rewards on offer. I understand the disappointment - it may... see more
- 3 Days Ago
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Hi @Jobie, Rebecca is currently on leave I have liaised with the colleague that sent you the email and they have advised me they will be emailing... see more
- 4 Days Ago
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@Rebecca ive now taken part in 2 of the power backs. Complete waste of time got pennies the first 1 and this time I don’t think I’ll get anything... see more
- 4 Days Ago
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@Philo69 thanks for the reply…im really glad that you got the help you needed ! but you must be one of the only few that they have helped…. I asked... see more
- 6 Days Ago
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Hi Baz, If a request has been sent by the DWP then Utilita has up until the 31st March to make the payment as per Ofgems Regulations, however the... see more
- 1 Week Ago
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@Jobie hiya. on a number of occasions my gas and elec were due to run out before I got my wages or benefits. So I called them up or went in live... see more
- 1 Week Ago
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@Philo69 hi ...when you say they helped you with financial issues ..how did they help ? If you dnt mind me asking see more
- 1 Week Ago
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@Rebecca ive just checked and i have an email frm they in my spam saying they will contact me back once the app team have got back to them ..it... see more
- 1 Week Ago
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As anybody else been told that they have not had instructions for the warm home discount for D.W.P. to add the £150 yet I have the letter from them... see more
- 1 Week Ago
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Hi Agnieszka, I am sorry to hear about this this sounds like an issue an agent would need to look into, please could you send me a private... see more
- 1 Week Ago
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Hi there. For past few weeks app do not show my gas balance, electeic is visible though. My smart meter is working properly displaying both balances... see more
- 1 Week Ago
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@Turtletom Hi there, Can I just confirm after reading your message - you say that you were advised by the Head Office to have a totally new smart... see more
- 1 Week Ago
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@Jobie Hi there, I hope you had a nice weekend? My Customer Experience Team have emailed you a couple of times with an update and are awaiting a... see more
- 1 Week Ago
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@Carolina Hi there, Firstly, I am so sorry to hear that you are feeling this way. I can hear your frustration. All suppliers have different... see more
- 1 Week Ago
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Cut a long story short. Moved into property which had utilita prepayment installed already so have opted to leave it pay as you go as it was... see more
- 1 Week Ago
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@Dalboy Hey Darrin! Thanks for getting in touch here on the community! 🤗 Sorry to hear that, that sounds quite frustrating! I'd like to... see more
- 2 Weeks Ago
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Hey Can somebody from Utilita please contact me to answer a question please I have been waiting on the chat for hours and still can't get... see more
- 2 Weeks Ago
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Well tbh I would love nothing more than to redeem a WHD voucher but YET AGAIN been told I do not qualify. Never had it and the constant battle... see more
- 2 Weeks Ago
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Well tbh I would love nothing more than to redeem a WHD voucher but YET AGAIN been told I do not qualify. Never had it and the constant battle of... see more
- 2 Weeks Ago
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Have you redeemed both of your Warm Home Discount vouchers? If you have a Pay As You Go meter & received confirmation that you’re eligible for the... see more
- 2 Weeks Ago
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@catherine19 Hi there Catherine? Can you provide a little more context to your forum post in order for us to help? Thanks, Rebecca see more
- 2 Weeks Ago
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